Terms & Conditions – Anaga Naturals
Welcome to Anaga Naturals. By accessing our website and purchasing our products, you agree to comply with the following Terms & Conditions. Please read them carefully.
1. General Information
These Terms & Conditions apply to all users of the website www.anaganaturals.com.
By using our website, you accept these terms in full. If you do not agree, please refrain from using our services.
Anaga Naturals reserves the right to modify, update, or replace any part of these terms at any time without prior notice.
2. Eligibility
You must be 18 years or older to make a purchase.
- By placing an order, you confirm that all details provided are accurate and complete.
3. Products & Descriptions
We make every effort to display product descriptions, images, and details as accurately as possible.
However, slight variations in colour, packaging, and appearance may occur due to natural product characteristics or digital display differences.
All products are manufactured and packed following strict quality standards.
4. Pricing & Payments
Prices displayed on our website are inclusive of all applicable taxes unless stated otherwise.
We reserve the right to update prices at any time.
Payments must be made using approved payment methods available at checkout.
An order is considered confirmed only after successful payment.
5. Shipping & Delivery
Orders are dispatched through trusted courier partners.
Delivery usually takes 2–9 business days, depending on the location.
We currently ship only within India.
Delivery times may vary due to external factors (weather, courier delays, festivals, etc.). For complete details, refer to our Shipping Policy.
6. Cancellations, Returns & Refunds
Cancellation requests are accepted only if the product has not been shipped.
Returns or exchanges are eligible only under the following conditions:
Damaged or defective product
Wrong item delivered
Seal not intact at delivery
Product expired at the time of delivery
Products must be unused and returned in original packaging with the invoice.
Refunds are processed within 5–7 working days after approval. For full details, see our Refund Policy.
7. Account Information & Security
You are responsible for maintaining the confidentiality of your account login details.
Any activity under your account will be considered authorised by you.
Anaga Naturals is not liable for losses arising from unauthorized account access due to user negligence.
8. Intellectual Property
All content on this website—including text, images, graphics, logos, and product content—is the property of Anaga Naturals.
Reproduction, copying, or redistribution of any content without prior written permission is prohibited.
9. Prohibited Activities
You agree not to:
Misuse our website or commit any fraudulent activity • Interfere with website security features
Use our products for unlawful purpose. • Spread viruses or harmful technologies • Violation may result in termination of access.
10. Limitation of Liability
Anaga Naturals is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
Our liability is limited strictly to the value of the product purchased.
11. Third-Party Links
Our website may contain links to third-party websites. • We are not responsible for the content, policies, or practices of any third-party sites.
12. Governing Law
These Terms & Conditions are governed by the laws of India.
Any disputes will be resolved in courts located in Bengaluru, Karnataka.
